Refund Policy

Your satisfaction is our priority. We offer a hassle-free refund process.

Last updated: January 26, 2026

7-Day Guarantee

Full refund within 7 days, no questions asked

Easy Process

Simple email request, fast processing

Transparent

Clear policies with no hidden terms

1

Money-Back Guarantee

7-Day Full Refund - No Questions Asked

We're confident you'll love Launchory. But if it's not the right fit, simply request a refund within your first 7 days for a complete, no-hassle refund. No explanations needed, no strings attached.

Our money-back guarantee applies to all new subscriptions, whether monthly or annual. This gives you the opportunity to fully explore Launchory's features and ensure it meets your blogging and publishing needs before committing long-term.

What's Covered
  • All monthly subscriptions
  • All annual subscriptions
  • First-time subscribers
  • Plan upgrades within 7 days
Important Notes
  • 7-day window starts at purchase
  • One guarantee per customer
  • Refund to original payment method
  • Processing takes 5-10 business days
2

Subscription Refund Policies

Different subscription types have specific refund windows and conditions. Review the details below to understand your options.

Monthly Subscriptions

TimeframeRefund AmountAction Required
Within 7 days100% Full RefundEmail support with account details
After 7 daysNo RefundCancel to prevent future charges

Annual Subscriptions

TimeframeRefund AmountDetails
Within 7 days100% Full RefundComplete refund of annual payment
8-30 daysProrated RefundAnnual amount minus months used
After 30 daysNo RefundCancel to prevent auto-renewal

Prorated Refund Example

If you paid $120/year and request a refund on day 20:

Annual payment:$120.00
Monthly rate ($120 ÷ 12):$10.00
Months used (1 month):-$10.00
Refund amount:$110.00
3

Refund Processing Timeline

Once your refund request is approved, here's what to expect:

1

Request Received

Instant

You receive confirmation email that your refund request has been received.

2

Review Process

1-2 Business Days

Our team reviews your request and verifies eligibility based on this policy.

3

Approval & Processing

2-3 Business Days

Once approved, refund is initiated to your original payment method.

4

Funds Returned

3-7 Business Days

Refund appears in your account. Timing depends on your bank or card issuer.

Total estimated time: 5-10 business days from approval. Credit card refunds are typically faster than bank transfers. PayPal refunds are usually processed within 3-5 days.

4

Non-Refundable Items

The following items and situations are not eligible for refunds:

Partial Month Usage

Monthly subscriptions cannot be refunded for partial month use after the 7-day window.

Add-ons & Extras

One-time purchases like extra storage, custom domains, or premium add-ons.

ToS Violations

Accounts suspended or terminated for violating our Terms of Service.

Auto-Renewals

Automatic renewals if you forgot to cancel before the renewal date.

Pro tip: Set a reminder a few days before your renewal date if you're considering cancellation. You can also disable auto-renewal in your account settings at any time.

5

How to Request a Refund

Follow these simple steps to request your refund:

1

Send an Email

Email us at support@launchory.org with the subject line "Refund Request"

Use the same email address associated with your Launchory account for faster processing.

2

Include Required Information

Provide your account email, subscription type, and purchase date

Optional: Include your reason for requesting a refund to help us improve our service.

3

Wait for Confirmation

Receive confirmation within 2 business days

We'll review your request and confirm eligibility based on this refund policy.

4

Refund Processed

Approved refunds are processed within 5-10 business days

You'll receive an email confirmation when your refund has been issued.

Sample Refund Request Email

To: support@launchory.org

Subject: Refund Request

Hello,

I would like to request a refund for my Launchory subscription.

Account email: your@email.com

Subscription: Pro Plan (Monthly/Annual)

Purchase date: [Date]

Reason (optional): [Your reason]

Thank you.

6

Cancellation Policy

You can cancel your subscription anytime from your account settings. Here's what happens when you cancel:

Access Continues

Keep access until the end of your current billing period

Content Preserved

Your posts, images, and settings remain intact

Resubscribe Anytime

Come back whenever you're ready

How to Cancel

  1. 1Log in to your Launchory dashboard
  2. 2Go to Settings → Billing
  3. 3Click "Cancel Subscription"
  4. 4Confirm your cancellation
7

Special Circumstances

We understand that exceptional situations arise. We may consider refunds outside the standard policy for:

Extended Service Outages

If Launchory experiences significant downtime affecting your ability to use the service, we'll evaluate refund requests on a case-by-case basis.

Billing Errors

Incorrect charges, duplicate payments, or technical billing issues will be refunded promptly upon verification.

Documented Hardship

Medical emergencies, natural disasters, or other documented hardship situations. Contact us with details, and we'll work to find a fair solution.

8

Contact Us

Have questions about refunds or need assistance? Our support team is here to help.

Email Support

support@launchory.org

Response within 24-48 hours

Support Hours

Monday - Friday

9:00 AM - 6:00 PM (UTC)

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